Store Policy
Customer Care
Our priority is to provide a delicate service fueled with efficiency to meet the party needs of our customers. Our customer care section is accessible via email: sandsdesilva@gmail.com and our
hotline: +94701267374. We will always notify you of driving and pickup instructions once an order is placed from our website or via special requests and also social media.
An order might take up to 3-5 business days for preparation and packaging. If a requested item is not available we will offer full /partial or store credits based on customer preference. Refunds are also applicable for damaged or misplaced goods once it is discussed with our customer care.
Privacy & Safety
We are bound to safeguard your privacy with every order placed.Every Order is confirmed with a call from our customer care section.You will be updated with the tracking of the items ordered and payments are to made only after the receiving of the items ordered. There is a delicate return policy for each party item and other products if they are damaged or missing.
Payment Methods
- Credit / Debit Cards
- Cash Payment
- Offline Payment